Refund & Cancellation Policy

Refund & Cancellation Policy

At EduKnock, we aim to provide a smooth and transparent experience for both parents and educators.

1. Service Nature

EduKnock acts as a platform to connect parents and teachers. We do not employ teachers or directly provide tuition services.

2. Payments & Fees

Any payment made to EduKnock is considered a service/connection fee for facilitating a match between parent and educator.

3. Refund Policy

• Once a teacher is successfully connected with a parent and contact details are shared, no refund will be applicable.

Refunds will not be provided for:

• Change of mind
• Dissatisfaction after trial/demo class
• Non-continuation of tuition after initial sessions

Please clarify all your doubts before you do a payment for any of our plans.

4. Exceptions (if you want flexibility)

Refunds may be considered only if:

• No suitable teacher is provided within a reasonable time
• There is a duplicate payment

(All refund requests are subject to review.)

5. Cancellation

• Parents or teachers may choose to discontinue at any time.
• However, EduKnock fees are non-refundable once service is delivered.

6. Contact

For any queries regarding refunds or cancellations:

contact@eduknock.com